caravan park software uk: Manage pitches, hookups and bookings
Channel sync, pitch maps, EHU management, seasonal rates and direct bookings — commission-only, Stripe payments and cleaner scheduling.
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Why park operators still wrestle with bookings and pitches
Running a caravan or touring park in the UK means juggling a lot of moving parts: pitch maps, electric hook-ups (EHU), seasonal tariffs, group stays, on‑park extras and a mix of booking channels. In peak weeks in Cornwall, the Lake District or Norfolk, a mistake on a pitch map or a missed EHU booking can lead to angry guests and lost revenue. Many parks manage bookings across Airbnb, Booking.com, Vrbo and Pitchup, while also taking direct calls and deposits — that fragmentation creates double‑booking risk and manual reconciliation every morning. Cleaning rotas and maintenance are another drain. A 40‑pitch park typically needs two or three cleaners on a rolling schedule; without a central system, managers spend hours on spreadsheets and WhatsApp chains, and cleaners end up turning up to empty pitches or arriving when guests are still on site. Revenue visibility is poor when channels and payments are split: which bookings are paid, which hold deposits, and which extras (BBQ hire, electric cable hire, late arrival packs) should be billed on check‑out? Seasonal pricing and on‑park add‑ons complicate rate operations: you may want weekend mid‑season rates in Devon, long‑stay discounts in Northumberland, and specific weekend blocks for local festivals. Traditional property management systems built for cottages or B&Bs don’t model pitch maps or multiple EHU classes easily. The operational reality is not a list of properties but a site map, and without tools designed for that, managers spend their time fighting systems rather than improving occupancy and guest experience.
How HolsUK solves those operational headaches
HolsUK is built for parks, not just properties. We provide a single platform that models your site map (pitch types, pitch numbers, EHU availability and hookup classes), synchronises calendars across Airbnb, Booking.com, Vrbo, Pitchup and your own direct channel, and handles payments via Stripe so you get clear payouts and PCI‑compliant card processing. That means your availability is live everywhere and double bookings are avoided. Set up seasonal rates and rate rules by pitch type or date range — apply weekday/ weekend differentials for Cornwall weekends or peak bank‑holiday pricing for Yorkshire. Create on‑park add‑ons (adults' electric BBQ, linen hire, arrival hampers) and attach them to bookings or check‑in workflows. Cleaner and maintenance scheduling is built in: assign tasks by pitch, set cleaning turnaround windows and push reminders to staff. Reporting tools bring clarity to revenue: nightly rate, channel commissions, on‑park extras and payout reconciliation all exported in GBP for your accounts. HolsUK is commission‑only on bookings, so you avoid large up‑front SaaS fees — you only pay when you sell a night. For parks of 20 to 200 pitches, this removes the overhead of bespoke back‑office systems and gives you practical tools for everyday operations across regions such as Devon, Cumbria and East Anglia.
Why this matters for your park
Reduce double bookings and manual updates
With channel and calendar sync to Airbnb, Booking.com, Vrbo and Pitchup, you maintain one source of truth. That reduces the morning scramble to reconcile calendars and avoids time wasted on cancellation admin. For a mid‑sized park this can cut the time spent on diary management from hours a week to minutes.
Control rates by season, pitch or event
Define seasonal blocks, weekday/weekend rules and special event pricing for bank holidays or local festivals. Apply rules to specific pitch types — EHU‑enabled, hardstanding or grass — so rates match guest expectations and you keep revenue aligned with demand.
Sell on‑park extras and increase per‑booking revenue
Offer add‑ons at booking or on arrival: electric cable hire, firepit kits, arrival hampers and more. Items are billed alongside the booking and appear on reports in GBP, making it straightforward to track upsell performance and stock for consumables.
Simplify operations and staff coordination
Cleaner and maintenance scheduling is centralised. Assign tasks by pitch, set turnaround times and send reminders. That reduces no‑shows, avoids unnecessary site visits and keeps guest changeovers predictable during busy July and August weeks.
What's included
Channel sync and calendar management
Real‑time two‑way sync with Airbnb, Booking.com, Vrbo, Pitchup and your direct calendar reduces double bookings. Manage availability by pitch or pitch type, block ranges for group bookings and push rates to every channel from one screen.
Pitch maps and EHU management
A visual pitch map models your site layout: pitch numbers, sizes, hardstanding, and electric hook‑up points. Track EHU classes and allocate power where needed, preventing guests from being assigned to pitches without the correct hookup.
Seasonal rates, rate rules and promotions
Set multiple rate plans for low, mid and peak season; create weekday/weekend differentials and minimum‑stay rules. Apply promotional codes or discounts for longer stays and export pricing history for review with your accountant in GBP.
On‑park add‑ons, deposits and payments
Offer extras at booking and on arrival, collect deposits and take balance payments through Stripe. Payments are reconciled in HolsUK so you can see gross revenue, commission fees and net payouts when preparing accounts.
Cleaner and maintenance scheduling
Assign cleaning slots per pitch with turnaround windows and task lists. Send automated messages to cleaners and maintenance staff and log job completion. Ideal for parks juggling multiple changeovers on Saturdays or mid‑week stays.
Who this is for
Small family park in Cornwall (25 pitches)
A family‑run site with 25 pitches needs simple tools: pitch map matching, EHU tracking and direct bookings. HolsUK lets them push availability to Booking.com and Pitchup, sell BBQ hire at checkout and run cleaner rotas without complex IT or hourly admin costs.
Large touring park near the Lake District (150 pitches)
A 150‑pitch park with mixed hardstanding, grass and EHU needs robust calendar control and revenue reporting. Use the platform to set long‑stay discounts, block pitches for groups, sync across Airbnb and Vrbo and export nightly revenue in GBP for monthly accounting.
Glamping and pod operator with on‑park services
A glamping site selling linen, breakfast hampers and guided activities can bundle add‑ons at booking or at check‑in. HolsUK handles inventory for extras, accepts card payments through Stripe and provides clear reporting on upsell performance.
How HolsUK compares
Practical differences that matter day to day for park operators.
| Feature | HolsUK | Typical alternatives |
|---|---|---|
| Pricing model | Commission‑only on bookings; no large monthly licence fees. You pay a fee only when you make a sale. | Many alternatives use monthly SaaS subscriptions regardless of occupancy; that can be costly in low months. |
| Channel synchronisation | Two‑way sync with Airbnb, Booking.com, Vrbo and Pitchup plus direct booking calendar to avoid double bookings. | Some vendors offer one‑way pushes or require third‑party channel managers, adding complexity and cost. |
| Pitch maps and EHU | Visual site maps with pitch attributes and EHU classes designed for touring parks and campsites. | Property‑centric systems usually lack a visual pitch map and struggle to model electrical hookup differences. |
| Direct bookings and payments | Integrated direct booking widget and Stripe payments for secure card processing and simple payout reconciliation. | Others may force reliance on OTAs or require separate payment gateways with extra fees and reconciliation work. |
| Cleaner and maintenance management | Built‑in task assignment, turnaround windows and completion logs tailored to changeover days. | Many systems rely on external apps or spreadsheets to manage on‑site staff, creating duplicate admin. |
Frequently asked questions
How does HolsUK charge for bookings?+
HolsUK operates on a commission‑only basis for bookings made through the platform or channels we manage. That means you avoid a standing monthly charge and only pay when a night is sold. Commission covers channel sync, calendar management, payment processing and access to the pitch map and operations tools. You still control pricing in GBP, set any deposit rules you prefer, and can run promotions. For parks that have seasonal variation — for example, high occupancy in July and August and quieter months in November — a commission model often aligns costs to revenue. If you need exact numbers for your park, we can run an estimate based on your average nightly rate, occupancy and typical distribution between OTAs and direct bookings.
Which booking channels does HolsUK integrate with?+
HolsUK provides two‑way channel sync with major platforms used by touring parks: Airbnb, Booking.com, Vrbo and Pitchup. It also supports a direct booking widget you can embed on your site and the ability to list on niche platforms like Cool Camping if you prefer to manage that separately. Two‑way sync keeps availability consistent across channels and prevents double bookings by updating all calendars when a reservation is made or changed. If you use a channel that requires specific onboarding steps, we’ll guide you through authorisation and mapping of pitch types so rates and availability align.
Can I model electric hook‑ups and different pitch types?+
Yes. The platform’s pitch map lets you model each pitch with attributes such as hardstanding, grass, pitch size and EHU class. You can mark which pitches have 6A, 16A or 32A hook‑ups (or any classification you use) and prevent bookings for pitches that don’t meet a guest’s requirements. That avoids last‑minute disappointment when a touring party arrives expecting a hookup. You can also reserve pitches for long‑stay customers or block ranges for events and festivals.
How do seasonal rates and minimum‑stay rules work?+
You can set multiple rate plans for low, mid and peak seasons and attach rules such as minimum‑stay length, weekday or weekend differentials and special event pricing. For example, apply a three‑night minimum over a bank holiday in Scotland or a different Saturday tariff in Cornwall. Rate rules can be scoped to pitch types, allowing you to charge more for hardstanding pitches with EHU during peak weeks, while keeping grass pitches at a lower rate.
What about deposits, cancellations and refunds?+
HolsUK supports deposit collection at the point of booking and balance collection through Stripe according to the schedule you set. Cancellation policies are configurable by rate plan — you can require non‑refundable deposits for peak weeks or offer flexible refunds for off‑peak bookings. Refunds and adjustments are processed via Stripe and recorded in the booking history so you have an auditable trail for each transaction, which helps with dispute resolution and bookkeeping.
Is guest communication and cleaner scheduling automated?+
Yes. You can set automated guest messages for booking confirmations, arrival instructions and post‑stay feedback. Messages can include dynamic fields such as pitch number, arrival time and on‑park instructions. Cleaner and maintenance tasks are created automatically on departure days: assign staff, set turnaround windows and receive completion confirmations. This reduces back‑and‑forth calls and helps maintain consistent standards, especially during high turnover periods like school holidays.
Ready to reduce admin and run your site from one dashboard?
See how HolsUK models your pitches, synchronises channels and handles payments in GBP with Stripe. Request a demo and we’ll walk through your site map and revenue reporting.
Request a demo